SintelSES / Travel \u0026 hospitality
Reservation requests
Read back the terms and price; send the confirmed reservation request to the connected system.
Example workflow
Collect stay details
Check-in and check-out dates · guest count
Check availability and price
Retrieve room options, total price and cancellation terms.
Decision point
Is a room available?
Room available
Read back the price and terms; submit the request after customer approval.
No availability
Ask for an alternative date or room type, then check again.
Illustrative scenarios. Each workflow is configured around your processes and system integrations. Illustration only. No real operation is performed.
Connected systems
Reservation system · rates and availability
If the operation fails
Do not claim the booking is confirmed before the system confirms it; transfer to the team.
Let’s discuss your call flow.
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