SintelSES / Banking \u0026 finance
Application status
Share status after verification; route questions requiring assessment to a representative.
Example workflow
Verify the customer
Institution-approved identity verification
Check verification result
Confirm verification is complete before sharing application details.
Verification successful?
Verified
Query the application system and explain the current status and missing documents.
Not verified
Do not disclose application details; direct to the secure verification channel.
Illustrative scenarios. Each workflow is configured around your processes and system integrations. Illustration only. No real operation is performed.
Connected systems
Identity verification · application management
If the operation fails
If status is unavailable, transfer to a representative; do not promise approval or a decision date.
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